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Prototype · fictional data & simulated workflows · not a live crisis service
Covenant House doveCovCare

Fictional module demonstration only. All people, figures, services and actions below are simulated. Browsing modules never grants staff permissions. No operational records change.

CovCare Governance

Security, finance controls & analytics

Youth served (YTD)
18,940
Simulated
Handoffs accepted
96%
Assistance disbursed
$1.2M
Youth satisfaction
4.6/5

Outcomes

Stable housing at 90 days72%
Education goal progress64%
Employed or in training58%
Follow-up completed88%

Privacy & security controls

  • ✓ Pseudonymous IDs with separate identity vault
  • ✓ Purpose-based, least-privilege access
  • ✓ Restricted clinical & safeguarding records
  • ✓ No ad trackers on youth workflows
  • ✓ No youth data in donor alerts
  • ✓ Retention schedules & deletion requests

Youth Voice — Advisory Council themes

ThemeMentionsActionStatus
Wait times at night42Add overflow respondersIn progress
Want Kreyòl chat18Recruit bilingual staffPlanned
Kiosk text too small11Larger default textDone ✓
More job fairs27Partner events Q1Planned

No identities shown. Participation never affects eligibility.

Accessibility testing checklist

  • ✓Screen reader walk-through
  • ✓Keyboard-only navigation
  • ✓Low vision / 200% zoom
  • ◐Deaf & hard of hearing (captions, text chat)
  • ◐Limited dexterity / switch devices
  • ◐Cognitive: plain language review
  • ○Older phones / slow internet

Targets WCAG 2.2 AA. Not yet independently tested, so not labeled compliant.

Audit log

TimeActorActionRecord
12:31Dr. A. ChenViewed restricted clinical noteCV-3QX1-M8
12:24Tom W.Approved assistance $180FA-1180
12:10Maya R.Emergency access (justified)INT-2039
11:58SystemDonor event generated (no PII)CRN-552