CovCare V6.0 / Enterprise reference
Use Case Library
Forty-two proposed specifications, two for each of twenty-one participant roles. Each links actor/system steps, rules, data boundaries, stories and proposed tests.
Proposed design, not organizational approval or operational evidence. Public fictional demonstrations only; no sensitive information, live submissions or authority changes.
42 specifications · documentation only
UC-YTH-001 · Young Person
Create and Manage My Personal Journey
Apply the young person’s chosen state without punitive scoring.
Proposed · MS-05 · 5 proposed criteria
UC-YTH-002 · Young Person
Request Support for a Personal Barrier
Leave goal completion with the young person.
Proposed · MS-05 · 5 proposed criteria
UC-ANON-001 · Anonymous Visitor
Discover Resources Without an Account
Do not create a personal account or service record.
Proposed · MS-04 · 5 proposed criteria
UC-ANON-002 · Anonymous Visitor
Explore Support Options and Choose a Safe Next Step
Cancel pending replies and clear temporary conversation.
Proposed · MS-04 · 5 proposed criteria
UC-NAV-001 · CHI Navigator
Coordinate a Youth Support Request
Require youth review before goal completion.
Proposed · MS-06 · 5 proposed criteria
UC-NAV-002 · CHI Navigator
Manage a Multi-Agency Referral
Preserve youth review and restricted retention.
Proposed · MS-06 · 5 proposed criteria
UC-STAFF-001 · Site Staff
Record an Authorized Service Interaction
Do not automatically complete a youth goal.
Proposed · MS-06 · 5 proposed criteria
UC-STAFF-002 · Site Staff
Escalate a Support Need to the Appropriate Team
Restrict the outcome to approved recipients.
Proposed · MS-06 · 5 proposed criteria
UC-SITE-001 · Site Leadership
Review Site-Level Service Demand
Do not claim organizational approval from local marks.
Proposed · MS-09 · 5 proposed criteria
UC-SITE-002 · Site Leadership
Address a Site Resource or Capacity Gap
Define evidence before claiming improvement.
Proposed · MS-09 · 5 proposed criteria
UC-CLIN-001 · Clinical Professional
Review an Authorized Clinical Referral
Prevent general staff or donor access.
Proposed · MS-06 · 5 proposed criteria
UC-CLIN-002 · Clinical Professional
Coordinate a Safeguarding Escalation
Apply policy-specific retention and oversight.
Proposed · MS-06 · 5 proposed criteria
UC-EDU-001 · Education Specialist
Support a Young Person's Education Goal
Do not equate referral with education completion.
Proposed · MS-06 · 5 proposed criteria
UC-EDU-002 · Education Specialist
Coordinate an Educational Opportunity or Resource
Require appropriate evidence for claimed progress.
Proposed · MS-06 · 5 proposed criteria
UC-FIN-001 · Financial Assistance Coordinator
Evaluate an Essential Assistance Request
Do not let requester disburse unilaterally.
Proposed · MS-08 · 5 proposed criteria
UC-FIN-002 · Financial Assistance Coordinator
Verify and Reconcile Approved Assistance
Do not report unreconciled assistance as fulfilled.
Proposed · MS-08 · 5 proposed criteria
UC-CAREER-001 · Employment and Career Specialist
Build a Career Readiness Plan
Do not claim placement from a readiness plan.
Proposed · MS-06 · 5 proposed criteria
UC-CAREER-002 · Employment and Career Specialist
Coordinate an Approved Employment Opportunity
Separate application, offer and actual participation.
Proposed · MS-06 · 5 proposed criteria
UC-CENT-001 · CovCare Central Coordinator
Triage and Route Incoming Support Requests
No demo notification establishes real receipt.
Proposed · MS-06 · 5 proposed criteria
UC-CENT-002 · CovCare Central Coordinator
Monitor Cross-Team Follow-Up and Resolution
Retain unresolved exceptions without false success.
Proposed · MS-06 · 5 proposed criteria
UC-VOL-001 · Volunteer
Express Interest and Complete Volunteer Screening
Assignment remains blocked pending operational review.
Proposed · MS-08 · 5 proposed criteria
UC-VOL-002 · Volunteer
Complete an Approved Assignment and Verify Hours
Do not convert hours automatically into money.
Proposed · MS-08 · 5 proposed criteria
UC-PART-001 · Service Delivery Partner
Respond to an Approved Service Opportunity
Apply delivery and financial gates.
Proposed · MS-07 · 5 proposed criteria
UC-PART-002 · Service Delivery Partner
Confirm Delivery of an Authorized Service
Youth review remains separate from partner delivery.
Proposed · MS-07 · 5 proposed criteria
UC-IMP-001 · Individual Impact Partner
Discover and Support a Meaningful Project
No charge, assignment or persistent supporter record.
Proposed · MS-08 · 5 proposed criteria
UC-IMP-002 · Individual Impact Partner
Track Personal Impact Commitments
Refresh, exit and inactivity remove practice data.
Proposed · MS-08 · 5 proposed criteria
UC-CORP-001 · Corporate Impact Partner
Establish a Corporate Impact Initiative
No organization is onboarded or payment activated.
Proposed · MS-08 · 5 proposed criteria
UC-CORP-002 · Corporate Impact Partner
Monitor a Corporate Partnership Portfolio
No approval follows from reviewing a public dashboard.
Proposed · MS-08 · 5 proposed criteria
UC-CIRCLE-001 · Impact Circle Organizer
Propose and Organize an Impact Circle
No real circle is activated.
Proposed · MS-08 · 5 proposed criteria
UC-CIRCLE-002 · Impact Circle Organizer
Coordinate Circle Contributions and Activities
No youth identifiers enter public updates.
Proposed · MS-08 · 5 proposed criteria
UC-PROJ-001 · Project Owner
Propose a New Impact Project
No operational project submission occurs.
Proposed · MS-08 · 5 proposed criteria
UC-PROJ-002 · Project Owner
Manage an Approved Project Lifecycle
Apply retention, recognition and finance review.
Proposed · MS-08 · 5 proposed criteria
UC-DON-001 · Donor
Explore and Select a Giving Opportunity
No charge or persistent donor account is created.
Proposed · MS-08 · 5 proposed criteria
UC-DON-002 · Donor
Review Contribution Status and Impact Reporting
No current prototype receipt or refund service.
Proposed · MS-08 · 5 proposed criteria
UC-DEV-001 · CHI Finance and Development Staff
Review and Approve an Impact Funding Arrangement
No operational funding acceptance occurs in public practice.
Proposed · MS-08 · 5 proposed criteria
UC-DEV-002 · CHI Finance and Development Staff
Reconcile Contributions and Prepare Aggregate Impact Reporting
No current public dashboard loads finance records.
Proposed · MS-08 · 5 proposed criteria
UC-GOV-001 · Governance and Security Administrator
Provision and Revoke Authorized Platform Access
Do not automatically rebind ownership to the viewer.
Proposed · MS-06 · 5 proposed criteria
UC-GOV-002 · Governance and Security Administrator
Investigate a Security or Privacy Event
Do not claim remediation without actual evidence.
Proposed · MS-06 · 5 proposed criteria
UC-EXEC-001 · Executive Leadership
Review Federation-Wide Program Indicators
Formal CHI decisions remain required.
Proposed · MS-06 · 5 proposed criteria
UC-EXEC-002 · Executive Leadership
Evaluate a Strategic Resource Investment
Require evidence before a new phase.
Proposed · MS-06 · 5 proposed criteria
UC-KIOSK-001 · Community Kiosk Visitor
Access CovCare Safely from a Shared Device
Restore anonymous discovery and remove temporary input.
Proposed · MS-04 · 5 proposed criteria
UC-KIOSK-002 · Community Kiosk Visitor
Explore a Personal Next Step Without Leaving Sensitive Information
No retained personal profile or sensitive text.
Proposed · MS-04 · 5 proposed criteria