Skip to content
Prototype · fictional data & simulated workflows · not a live crisis service
Covenant House doveCovCareSeen. Heard. Helped.
Youth home ↗

CovCare V6.0 / Enterprise reference

Investigate a Security or Privacy Event

Public documentation and fictional practice now; separately reviewed governance operational boundary in future.

Proposed design, not organizational approval or operational evidence. Public fictional demonstrations only; no sensitive information, live submissions or authority changes.

Use Case Library

UC-GOV-002 · V6.0 · Proposed

Investigate a Security or Privacy Event

Version
6.0
Status
Proposed
Priority
High
Role Id
security-admin
Primary Actor
Governance and Security Administrator
Module Id
governance
Capability Id
CAP-TRUST
Objective Id
OBJ-06
Owner
Governance and safeguarding owner (proposed)
Boundary
Public documentation and fictional practice now; separately reviewed governance operational boundary in future.
Goal
Investigate a Security or Privacy Event while maintaining choice, purpose limitation and accountable human review.
Value
Do not claim remediation without actual evidence.
Trigger
Receive a qualified security or privacy event.
Scope
The stated participant task only; no unrelated records, new authority or automatic operational activation.
Assumptions
  • Covenant House validates program fit, ownership and relevant policies.
  • Required provider, staffing and data-quality evidence is established before operation.
Supporting Actors
  • Governance and safeguarding owner
  • Independent reviewer
  • Governance and safeguarding reviewer
Preconditions
  • Verified provisioned identity, current MFA, organization/site/project and assignment scope.
  • Permitted purpose and disclosure basis; no youth access from giving or membership.
  • Required organizational and human approval for operational behavior; absent in this public specification.
  • Operational services, recovery readiness and separately approved testing remain dependencies.
Alternatives
  • Id
    UC-GOV-002-ALT-01
    At
    3
    Condition
    The participant chooses a different suitable option.
    Path
    Return to validate incident scope and response authority, check scope and consent again, and document the revised purpose; do not duplicate evidence.
  • Id
    UC-GOV-002-ALT-02
    At
    6
    Condition
    An eligible alternative channel or resource is reviewed.
    Path
    Reassess the governance provider and required human approval; continue only with minimum authorized information. Public exploration may continue without an account.
Exceptions
  • Id
    UC-GOV-002-EX-01
    Condition
    Authorization denied, expired or revoked.
    Response
    Stop the restricted step and provide no record readback; review access through qualified authority, never public self-selection.
  • Id
    UC-GOV-002-EX-02
    Condition
    Missing information, conflicting evidence or unavailable service.
    Response
    Hold the relevant state for human review. Do not fabricate capacity, receipt, attendance, outcomes or successful submission.
  • Id
    UC-GOV-002-EX-03
    Condition
    Consent withdrawn or a safeguarding issue raised.
    Response
    Stop optional disclosure; qualified humans apply the reviewed lawful safeguarding policy. The prototype sends no escalation.
Postconditions
Success
Do not claim remediation without actual evidence.
Failure
No unauthorized disclosure, authority grant or claimed fulfillment; public practice remains temporary and operational tasks remain blocked.
Data
  • Field
    Purpose-limited resource, project or task reference
    Validation
    Nonempty relevant reference; no unrelated personal history.
    Owner
    Governance and Security Administrator
    Sensitivity
    Restricted in future operation; fictional only in public practice.
    Sharing
    Explicit purpose and authorized recipient only; never private reflections.
    Audit
    Future scoped actor, decision, purpose and evidence reference; do not log secrets.
    Retention
    Organizational retention and deletion period not approved.
    Consent
    Current explicit youth consent where selected goal context is involved; otherwise lawful task-specific processing basis requires policy review. No blanket consent assumed.
  • Field
    Decision or verification evidence reference
    Validation
    Provenance, authorized reviewer and current scope; missing evidence remains unverified.
    Owner
    Governance and safeguarding owner
    Sensitivity
    Restricted operational evidence; none read by the catalog.
    Sharing
    Authorized reviewer only; aggregate public explanation has no personal identifiers.
    Audit
    Future atomic decision and change audit where operational approval is required.
    Retention
    Policy-specific review and appeal requirements unresolved.
    Consent
    Purpose-limited review under approved evidence policy; contributor recognition requires a separate optional choice.
Nfr
  • Id
    NFR-SEC
    Requirement
    Deny unauthorized access server-side; never widen youth owner-only policies.
  • Id
    NFR-PRIV
    Requirement
    Minimize information, separate private reflections and constrain recipient purpose.
  • Id
    NFR-A11Y
    Requirement
    Target WCAG 2.2 AA, labeled keyboard/touch controls; professional review outstanding.
  • Id
    NFR-LOC
    Requirement
    Five youth languages; executive English and machine-assisted translations require review.
  • Id
    NFR-REL
    Requirement
    Failure must not confirm a write or restore expired local content; operational reliability and availability targets unapproved.
  • Id
    NFR-PERF
    Requirement
    Measure agreed task response and availability targets during an approved pilot; no unapproved SLA.
Dependencies
  • Verified CHI ownership and safeguarding/privacy review
  • Data classification, backup and tested recovery evidence
  • Approved governance service and scoped operational test plan
  • Related module: governance; proposed business owner: Governance and safeguarding owner (proposed)
Milestone Id
MS-06
Assessment
Proposed
All formal operational sequences are proposed, not organizationally approved.
Frontend
Existing public governance views and tours explain the concept only.
Backend
No new operational behavior is verified by this catalog.
Simulated
Fictional local practice and storyboard navigation never confer authority.
Blocked
Account activation, staff coordination, payments and assignments need separate approvals.
Unknown
Positive authenticated lifecycle, provider delivery and cross-account privacy remain unverified.
System Boundary
Public documentation and fictional practice now; separately reviewed governance operational boundary in future.
Strategic Alignment
Objective Id
OBJ-06
Statement
Proposed youth-centered planning and accountable coordination; formal CHI alignment is not established.

Main success scenario · proposed

  1. 1. Confirm purpose-limited entry for Investigate a Security or Privacy Event

    Number
    1
    Actor
    Governance and Security Administrator
    Action
    Confirm purpose-limited entry for Investigate a Security or Privacy Event
    Response
    Check the task-specific identity, organizational/site/project scope and relevant assigned permission before restricted information is shown. Public storyboard remains read-only.
    Validation
    Verified provisioned identity, current MFA, organization/site/project and assignment scope.
    Information
    Verified scope references only; no restricted record returned by this public catalog.
    State
    UC-GOV-002-ENTRY: scope review required
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Verified provisioned identity, current MFA, organization/site/project and assignment scope.
    Next State
    UC-GOV-002-S01: receive a qualified security or privacy event reviewed
  2. 2. Receive a qualified security or privacy event.

    Number
    2
    Actor
    Governance and Security Administrator
    Action
    Receive a qualified security or privacy event.
    Response
    Avoid confidential event input in public feedback.
    Validation
    Before 'Receive a qualified security or privacy event.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Receive a qualified security or privacy event. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S01: receive a qualified security or privacy event reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Receive a qualified security or privacy event.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S02: validate incident scope and response authority reviewed
  3. 3. Validate incident scope and response authority.

    Number
    3
    Actor
    Governance and Security Administrator
    Action
    Validate incident scope and response authority.
    Response
    Require audit permission and MFA.
    Validation
    Before 'Validate incident scope and response authority.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Validate incident scope and response authority. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S02: validate incident scope and response authority reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Validate incident scope and response authority.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S03: preserve minimum restricted evidence reviewed
  4. 4. Preserve minimum restricted evidence.

    Number
    4
    Actor
    Governance and Security Administrator
    Action
    Preserve minimum restricted evidence.
    Response
    Do not import protected catalogs into public pages.
    Validation
    Before 'Preserve minimum restricted evidence.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Preserve minimum restricted evidence. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S03: preserve minimum restricted evidence reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Preserve minimum restricted evidence.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S04: assess possible youth or clinical exposure reviewed
  5. 5. Assess possible youth or clinical exposure.

    Number
    5
    Actor
    Governance and Security Administrator
    Action
    Assess possible youth or clinical exposure.
    Response
    Use safeguarding specialists where policy requires.
    Validation
    Before 'Assess possible youth or clinical exposure.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Assess possible youth or clinical exposure. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S04: assess possible youth or clinical exposure reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Assess possible youth or clinical exposure.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S05: contain affected access under approved procedures reviewed
  6. 6. Contain affected access under approved procedures.

    Number
    6
    Actor
    Governance and Security Administrator
    Action
    Contain affected access under approved procedures.
    Response
    Do not weaken controls for investigation.
    Validation
    Before 'Contain affected access under approved procedures.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Contain affected access under approved procedures. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S05: contain affected access under approved procedures reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Contain affected access under approved procedures.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S06: review current permissions and revocation evidence reviewed
  7. 7. Review current permissions and revocation evidence.

    Number
    7
    Actor
    Governance and Security Administrator
    Action
    Review current permissions and revocation evidence.
    Response
    Separate suspicion from confirmed findings.
    Validation
    Before 'Review current permissions and revocation evidence.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Review current permissions and revocation evidence. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S06: review current permissions and revocation evidence reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Review current permissions and revocation evidence.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S07: coordinate permitted notification and recovery reviewed
  8. 8. Coordinate permitted notification and recovery.

    Number
    8
    Actor
    Governance and Security Administrator
    Action
    Coordinate permitted notification and recovery.
    Response
    No public tour sends notices.
    Validation
    Before 'Coordinate permitted notification and recovery.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Coordinate permitted notification and recovery. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S07: coordinate permitted notification and recovery reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Coordinate permitted notification and recovery.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-S08: close with restricted review and policy actions reviewed
  9. 9. Close with restricted review and policy actions.

    Number
    9
    Actor
    Governance and Security Administrator
    Action
    Close with restricted review and policy actions.
    Response
    Do not claim remediation without actual evidence.
    Validation
    Before 'Close with restricted review and policy actions.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Close with restricted review and policy actions. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-GOV-002-S08: close with restricted review and policy actions reviewed
    Responsibility
    Governance and Security Administrator
    Authorization Boundary
    Before 'Close with restricted review and policy actions.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-GOV-002-REVIEW: outcome remains proposed until approved operational evidence exists
  10. 10. Review the final evidence and continuing eligibility for Investigate a Security or Privacy Event

    Number
    10
    Actor
    Governance and safeguarding owner (proposed)
    Action
    Review the final evidence and continuing eligibility for Investigate a Security or Privacy Event
    Response
    Separate the proposed outcome from verified delivery; preserve only permitted review evidence and apply policy-approved retention or revocation. No public record mutation.
    Validation
    Qualified independent review where required, current authority and approved evidence/retention policy.
    Information
    Minimum outcome and reviewer reference; no private reflections or public identities.
    State
    UC-GOV-002-REVIEW: outcome remains proposed until approved operational evidence exists
    Responsibility
    Governance and safeguarding owner (proposed)
    Authorization Boundary
    Qualified independent review where required, current authority and approved evidence/retention policy.
    Next State
    Proposed final review; no operational mutation.

Linked user story and acceptance criteria

Parent Id
UC-GOV-002
Persona
Governance and Security Administrator
Statement
As a Governance and Security Administrator, I want to investigate a Security or Privacy Event, so that I can pursue this outcome: do not claim remediation without actual evidence.
Value
Do not claim remediation without actual evidence.
Priority
High
Status
Proposed
Criteria
  • Kind
    Success
    Given
    Verified provisioned identity, current MFA, organization/site/project and assignment scope. The task is Investigate a Security or Privacy Event.
    When
    Review the final evidence and continuing eligibility for Investigate a Security or Privacy Event
    Then
    Separate the proposed outcome from verified delivery; preserve only permitted review evidence and apply policy-approved retention or revocation. No public record mutation. No operational success is inferred from documentation.
  • Kind
    Denied
    Given
    missing, revoked or unrelated authorization
    When
    the participant attempts the restricted action
    Then
    The action is denied without revealing restricted data or creating a record.
  • Kind
    Invalid input
    Given
    The Purpose-limited resource, project or task reference needed for Investigate a Security or Privacy Event is missing or contradictory.
    When
    Validate incident scope and response authority.
    Then
    Hold the affected step; require Nonempty relevant reference; no unrelated personal history. before further review. Do not claim a successful outcome.
  • Kind
    Privacy
    Given
    private reflections, unrelated youth information or contributor identities outside the approved purpose
    When
    a summary is prepared for governance and security administrator
    Then
    Those fields are excluded; only purpose-limited authorized context may be shared.
  • Kind
    Exception
    Given
    withdrawn consent, an unavailable provider, conflicting evidence or a safeguarding concern relevant to this task
    When
    the sequence reaches the affected handoff
    Then
    The handoff pauses; an appropriate qualified human reviews the next step and no delivery, payment or approval is falsely confirmed.

Business rules

BR-MIN · Minimum necessary information

Share only the task-relevant approved context. Private reflections never enter public staff demonstrations.

BR-TRUTH · Evidence before claims

A referral is not delivery; documentation and storyboard completion are not verification or approval.

BR-SCOPE · Current scoped authority

Verified identity, permission, organization/site/project and assignment scope are separate. Privileged access requires independent approvals, MFA and launch review; no public self-grant.

BR-HUMAN · Qualified human accountability

Qualified humans decide triage, clinical, safeguarding, assistance and operational approvals; the guide cannot make those decisions.

Explore the CovCare Vision

Discover how CovCare could connect young people, Covenant House teams, supporters, and community partners through one coordinated network of support.