CovCare V6.0 / Enterprise reference
Business capability map
Seven proposed organizational capabilities, accountable ownership, objectives and implementation gaps.
Proposed design, not organizational approval or operational evidence. Public fictional demonstrations only; no sensitive information, live submissions or authority changes.
7 records · all proposed
CAP-ENGYouth Engagement
- Id
- CAP-ENG
- Owner
- Youth program owner (proposed)
- Module Ids
- youth
- connect
- Description
- Resource discovery, personal goals, optional accounts, support exploration and youth-controlled consent.
- Objective Id
- OBJ-01
- Objective
- Youth can choose a safe next step without an account.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- Account activation and current saved-Journey lifecycle not verified.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.
Supporting specifications
- UC-YTH-001 · Create and Manage My Personal Journey
- UC-YTH-002 · Request Support for a Personal Barrier
- UC-ANON-001 · Discover Resources Without an Account
- UC-ANON-002 · Explore Support Options and Choose a Safe Next Step
- UC-KIOSK-001 · Access CovCare Safely from a Shared Device
- UC-KIOSK-002 · Explore a Personal Next Step Without Leaving Sensitive Information
CAP-COORDService Coordination
- Owner
- Central program owner (proposed)
- Module Ids
- central
- sites
- Description
- Human-led intake, triage, referral, assignment, follow-up and reviewed resolution.
- Objective Id
- OBJ-02
- Objective
- Every proposed handoff has a qualified owner and limited scope.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- Staffing, vetted recipients and scoped service functions remain unavailable.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.
Supporting specifications
- UC-NAV-001 · Coordinate a Youth Support Request
- UC-NAV-002 · Manage a Multi-Agency Referral
- UC-STAFF-001 · Record an Authorized Service Interaction
- UC-STAFF-002 · Escalate a Support Need to the Appropriate Team
- UC-CENT-001 · Triage and Route Incoming Support Requests
- UC-CENT-002 · Monitor Cross-Team Follow-Up and Resolution
CAP-SERVProgram Services
- Id
- CAP-SERV
- Owner
- Specialist program owner (proposed)
- Module Ids
- education
- opportunities
- clinical
- Description
- Education, employment, wellbeing, essentials and housing-related coordination.
- Objective Id
- OBJ-03
- Objective
- Relevant professional support respects the selected youth goal.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- Provider suitability, availability and clinical protocols require validation.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.
Supporting specifications
- UC-CLIN-001 · Review an Authorized Clinical Referral
- UC-CLIN-002 · Coordinate a Safeguarding Escalation
- UC-EDU-001 · Support a Young Person's Education Goal
- UC-EDU-002 · Coordinate an Educational Opportunity or Resource
- UC-CAREER-001 · Build a Career Readiness Plan
- UC-CAREER-002 · Coordinate an Approved Employment Opportunity
CAP-MOBResource Mobilization
- Id
- CAP-MOB
- Owner
- Development program owner (proposed)
- Module Ids
- giving
- community
- Description
- Giving, professional partnerships, volunteering, projects and Impact Circles.
- Objective Id
- OBJ-04
- Objective
- Participation remains inclusive without granting youth access.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- Operational proposals, screening, assignments and contribution verification unavailable.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.
Supporting specifications
- UC-VOL-001 · Express Interest and Complete Volunteer Screening
- UC-VOL-002 · Complete an Approved Assignment and Verify Hours
- UC-PART-001 · Respond to an Approved Service Opportunity
- UC-PART-002 · Confirm Delivery of an Authorized Service
- UC-IMP-001 · Discover and Support a Meaningful Project
- UC-IMP-002 · Track Personal Impact Commitments
- UC-CORP-001 · Establish a Corporate Impact Initiative
- UC-CORP-002 · Monitor a Corporate Partnership Portfolio
- UC-CIRCLE-001 · Propose and Organize an Impact Circle
- UC-CIRCLE-002 · Coordinate Circle Contributions and Activities
- UC-PROJ-001 · Propose a New Impact Project
- UC-PROJ-002 · Manage an Approved Project Lifecycle
CAP-FINFinancial Stewardship
- Id
- CAP-FIN
- Owner
- Finance control owner (proposed)
- Module Ids
- financial
- giving
- Description
- Assistance approval, distinct commitments, independent verification and reconciliation.
- Objective Id
- OBJ-05
- Objective
- Approved purpose and independent duties precede fulfillment reporting.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- No live payments, receipts, funding acceptance or reconciliation service.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.
Supporting specifications
- UC-FIN-001 · Evaluate an Essential Assistance Request
- UC-FIN-002 · Verify and Reconcile Approved Assistance
- UC-DON-001 · Explore and Select a Giving Opportunity
- UC-DON-002 · Review Contribution Status and Impact Reporting
- UC-DEV-001 · Review and Approve an Impact Funding Arrangement
- UC-DEV-002 · Reconcile Contributions and Prepare Aggregate Impact Reporting
CAP-TRUSTTrust and Governance
- Owner
- Governance and safeguarding owner (proposed)
- Module Ids
- governance
- connect
- Description
- Verified identity, scoped authorization, privacy, safeguarding, audit and policy review.
- Objective Id
- OBJ-06
- Objective
- Least privilege and independent authority protect youth information.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- Positive privileged lifecycle and cross-account privacy remain unverified.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.
CAP-INTOrganizational Intelligence
- Id
- CAP-INT
- Owner
- Executive reporting owner (proposed)
- Module Ids
- governance
- sites
- Description
- Validated aggregates, program indicators, capacity planning and strategic oversight.
- Objective Id
- OBJ-07
- Objective
- Decision-makers understand quality limits without identifying youth.
- Maturity
- Intended: reviewed, scoped and evidence-backed pilot; no numeric maturity score.
- Status
- Proposed
- Gap
- Source definitions, suppression thresholds and live reporting not approved.
- Dependencies
- CHI program validation
- Privacy and safeguarding review
- Approved scope and evidence standards
- Risk
- Unreviewed design could be mistaken for operational readiness.