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CovCare V6.0 / Enterprise reference

Respond to an Approved Service Opportunity

Public documentation and fictional practice now; separately reviewed community operational boundary in future.

Proposed design, not organizational approval or operational evidence. Public fictional demonstrations only; no sensitive information, live submissions or authority changes.

Use Case Library

UC-PART-001 · V6.0 · Proposed

Respond to an Approved Service Opportunity

Version
6.0
Status
Proposed
Priority
Medium
Role Id
service-partner
Primary Actor
Service Delivery Partner
Module Id
community
Capability Id
CAP-MOB
Objective Id
OBJ-04
Owner
Development program owner (proposed)
Boundary
Public documentation and fictional practice now; separately reviewed community operational boundary in future.
Goal
Respond to an Approved Service Opportunity while maintaining choice, purpose limitation and accountable human review.
Value
Apply delivery and financial gates.
Trigger
Inspect an approved service opportunity.
Scope
The stated participant task only; no unrelated records, new authority or automatic operational activation.
Assumptions
  • Covenant House validates program fit, ownership and relevant policies.
  • Required provider, staffing and data-quality evidence is established before operation.
Supporting Actors
  • Development program owner
  • Independent reviewer
  • Governance and safeguarding reviewer
Preconditions
  • Anonymous public discovery; explicit entry for temporary practice. No account creation.
  • Permitted purpose and disclosure basis; no youth access from giving or membership.
  • Required organizational and human approval for operational behavior; absent in this public specification.
  • Operational services, recovery readiness and separately approved testing remain dependencies.
Alternatives
  • Id
    UC-PART-001-ALT-01
    At
    3
    Condition
    The participant chooses a different suitable option.
    Path
    Return to check current service scope, check scope and consent again, and document the revised purpose; do not duplicate evidence.
  • Id
    UC-PART-001-ALT-02
    At
    6
    Condition
    An eligible alternative channel or resource is reviewed.
    Path
    Reassess the community provider and required human approval; continue only with minimum authorized information. Public exploration may continue without an account.
Exceptions
  • Id
    UC-PART-001-EX-01
    Condition
    Authorization denied, expired or revoked.
    Response
    Stop the restricted step and provide no record readback; review access through qualified authority, never public self-selection.
  • Id
    UC-PART-001-EX-02
    Condition
    Missing information, conflicting evidence or unavailable service.
    Response
    Hold the relevant state for human review. Do not fabricate capacity, receipt, attendance, outcomes or successful submission.
  • Id
    UC-PART-001-EX-03
    Condition
    Consent withdrawn or a safeguarding issue raised.
    Response
    Stop optional disclosure; qualified humans apply the reviewed lawful safeguarding policy. The prototype sends no escalation.
Postconditions
Success
Apply delivery and financial gates.
Failure
No unauthorized disclosure, authority grant or claimed fulfillment; public practice remains temporary and operational tasks remain blocked.
Data
  • Field
    Purpose-limited resource, project or task reference
    Validation
    Nonempty relevant reference; no unrelated personal history.
    Owner
    Service Delivery Partner
    Sensitivity
    Restricted in future operation; fictional only in public practice.
    Sharing
    Explicit purpose and authorized recipient only; never private reflections.
    Audit
    Future scoped actor, decision, purpose and evidence reference; do not log secrets.
    Retention
    Organizational retention and deletion period not approved.
    Consent
    Current explicit youth consent where selected goal context is involved; otherwise lawful task-specific processing basis requires policy review. No blanket consent assumed.
  • Field
    Decision or verification evidence reference
    Validation
    Provenance, authorized reviewer and current scope; missing evidence remains unverified.
    Owner
    Development program owner
    Sensitivity
    Restricted operational evidence; none read by the catalog.
    Sharing
    Authorized reviewer only; aggregate public explanation has no personal identifiers.
    Audit
    Future atomic decision and change audit where operational approval is required.
    Retention
    Policy-specific review and appeal requirements unresolved.
    Consent
    Purpose-limited review under approved evidence policy; contributor recognition requires a separate optional choice.
Nfr
  • Id
    NFR-SEC
    Requirement
    Deny unauthorized access server-side; never widen youth owner-only policies.
  • Id
    NFR-PRIV
    Requirement
    Minimize information, separate private reflections and constrain recipient purpose.
  • Id
    NFR-A11Y
    Requirement
    Target WCAG 2.2 AA, labeled keyboard/touch controls; professional review outstanding.
  • Id
    NFR-LOC
    Requirement
    Five youth languages; executive English and machine-assisted translations require review.
  • Id
    NFR-REL
    Requirement
    Failure must not confirm a write or restore expired local content; operational reliability and availability targets unapproved.
  • Id
    NFR-PERF
    Requirement
    Measure agreed task response and availability targets during an approved pilot; no unapproved SLA.
Dependencies
  • Verified CHI ownership and safeguarding/privacy review
  • Data classification, backup and tested recovery evidence
  • Approved community service and scoped operational test plan
  • Related module: community; proposed business owner: Development program owner (proposed)
Milestone Id
MS-07
Assessment
Proposed
All formal operational sequences are proposed, not organizationally approved.
Frontend
Existing public community views and tours explain the concept only.
Backend
No new operational behavior is verified by this catalog.
Simulated
Fictional local practice and storyboard navigation never confer authority.
Blocked
Account activation, staff coordination, payments and assignments need separate approvals.
Unknown
Positive authenticated lifecycle, provider delivery and cross-account privacy remain unverified.
System Boundary
Public documentation and fictional practice now; separately reviewed community operational boundary in future.
Strategic Alignment
Objective Id
OBJ-04
Statement
Proposed youth-centered planning and accountable coordination; formal CHI alignment is not established.

Main success scenario · proposed

  1. 1. Confirm purpose-limited entry for Respond to an Approved Service Opportunity

    Number
    1
    Actor
    Service Delivery Partner
    Action
    Confirm purpose-limited entry for Respond to an Approved Service Opportunity
    Response
    Check the task-specific identity, organizational/site/project scope and relevant assigned permission before restricted information is shown. Public storyboard remains read-only.
    Validation
    Anonymous public discovery; explicit entry for temporary practice. No account creation.
    Information
    Verified scope references only; no restricted record returned by this public catalog.
    State
    UC-PART-001-ENTRY: scope review required
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Anonymous public discovery; explicit entry for temporary practice. No account creation.
    Next State
    UC-PART-001-S01: inspect an approved service opportunity reviewed
  2. 2. Inspect an approved service opportunity.

    Number
    2
    Actor
    Service Delivery Partner
    Action
    Inspect an approved service opportunity.
    Response
    Require organization vetting and task eligibility.
    Validation
    Before 'Inspect an approved service opportunity.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Inspect an approved service opportunity. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S01: inspect an approved service opportunity reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Inspect an approved service opportunity.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S02: check current service scope reviewed
  3. 3. Check current service scope.

    Number
    3
    Actor
    Service Delivery Partner
    Action
    Check current service scope.
    Response
    Membership alone is insufficient.
    Validation
    Before 'Check current service scope.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Check current service scope. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S02: check current service scope reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Check current service scope.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S03: review minimal task requirements reviewed
  4. 4. Review minimal task requirements.

    Number
    4
    Actor
    Service Delivery Partner
    Action
    Review minimal task requirements.
    Response
    Do not expose youth identities before authorization.
    Validation
    Before 'Review minimal task requirements.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Review minimal task requirements. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S03: review minimal task requirements reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Review minimal task requirements.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S04: declare capability and availability reviewed
  5. 5. Declare capability and availability.

    Number
    5
    Actor
    Service Delivery Partner
    Action
    Declare capability and availability.
    Response
    Do not promise unvalidated capacity.
    Validation
    Before 'Declare capability and availability.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Declare capability and availability. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S04: declare capability and availability reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Declare capability and availability.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S05: check conflicts and safeguarding constraints reviewed
  6. 6. Check conflicts and safeguarding constraints.

    Number
    6
    Actor
    Service Delivery Partner
    Action
    Check conflicts and safeguarding constraints.
    Response
    Reject unsuitable or unsafe delivery.
    Validation
    Before 'Check conflicts and safeguarding constraints.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Check conflicts and safeguarding constraints. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S05: check conflicts and safeguarding constraints reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Check conflicts and safeguarding constraints.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S06: respond through a reviewed channel reviewed
  7. 7. Respond through a reviewed channel.

    Number
    7
    Actor
    Service Delivery Partner
    Action
    Respond through a reviewed channel.
    Response
    No public practice submission is operational.
    Validation
    Before 'Respond through a reviewed channel.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Respond through a reviewed channel. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S06: respond through a reviewed channel reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Respond through a reviewed channel.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S07: await scoped task acceptance reviewed
  8. 8. Await scoped task acceptance.

    Number
    8
    Actor
    Service Delivery Partner
    Action
    Await scoped task acceptance.
    Response
    Response does not assign the partner.
    Validation
    Before 'Await scoped task acceptance.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Await scoped task acceptance. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S07: await scoped task acceptance reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Await scoped task acceptance.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-S08: plan authorized supervised fulfillment reviewed
  9. 9. Plan authorized supervised fulfillment.

    Number
    9
    Actor
    Service Delivery Partner
    Action
    Plan authorized supervised fulfillment.
    Response
    Apply delivery and financial gates.
    Validation
    Before 'Plan authorized supervised fulfillment.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Information
    Task-specific purpose-limited resource, project or task reference for this decision: Plan authorized supervised fulfillment. Only necessary context; private reflections and unrelated identities excluded.
    State
    UC-PART-001-S08: plan authorized supervised fulfillment reviewed
    Responsibility
    Service Delivery Partner
    Authorization Boundary
    Before 'Plan authorized supervised fulfillment.', validate the stated task scope, purpose-limited resource, project or task reference and the current authorized reviewer and assignment. Missing evidence pauses this step; the public catalog performs no operation.
    Next State
    UC-PART-001-REVIEW: outcome remains proposed until approved operational evidence exists
  10. 10. Review the final evidence and continuing eligibility for Respond to an Approved Service Opportunity

    Number
    10
    Actor
    Development program owner (proposed)
    Action
    Review the final evidence and continuing eligibility for Respond to an Approved Service Opportunity
    Response
    Separate the proposed outcome from verified delivery; preserve only permitted review evidence and apply policy-approved retention or revocation. No public record mutation.
    Validation
    Qualified independent review where required, current authority and approved evidence/retention policy.
    Information
    Minimum outcome and reviewer reference; no private reflections or public identities.
    State
    UC-PART-001-REVIEW: outcome remains proposed until approved operational evidence exists
    Responsibility
    Development program owner (proposed)
    Authorization Boundary
    Qualified independent review where required, current authority and approved evidence/retention policy.
    Next State
    Proposed final review; no operational mutation.

Linked user story and acceptance criteria

Parent Id
UC-PART-001
Persona
Service Delivery Partner
Statement
As a Service Delivery Partner, I want to respond to an Approved Service Opportunity, so that I can pursue this outcome: apply delivery and financial gates.
Value
Apply delivery and financial gates.
Priority
Medium
Status
Proposed
Criteria
  • Kind
    Success
    Given
    Anonymous public discovery; explicit entry for temporary practice. No account creation. The task is Respond to an Approved Service Opportunity.
    When
    Review the final evidence and continuing eligibility for Respond to an Approved Service Opportunity
    Then
    Separate the proposed outcome from verified delivery; preserve only permitted review evidence and apply policy-approved retention or revocation. No public record mutation. No operational success is inferred from documentation.
  • Kind
    Denied
    Given
    a request for unavailable operational functionality
    When
    the participant attempts the restricted action
    Then
    The action is denied without revealing restricted data or creating a record.
  • Kind
    Invalid input
    Given
    The Purpose-limited resource, project or task reference needed for Respond to an Approved Service Opportunity is missing or contradictory.
    When
    Check current service scope.
    Then
    Hold the affected step; require Nonempty relevant reference; no unrelated personal history. before further review. Do not claim a successful outcome.
  • Kind
    Privacy
    Given
    private reflections, unrelated youth information or contributor identities outside the approved purpose
    When
    a summary is prepared for service delivery partner
    Then
    Those fields are excluded; only purpose-limited authorized context may be shared.
  • Kind
    Exception
    Given
    withdrawn consent, an unavailable provider, conflicting evidence or a safeguarding concern relevant to this task
    When
    the sequence reaches the affected handoff
    Then
    The handoff pauses; an appropriate qualified human reviews the next step and no delivery, payment or approval is falsely confirmed.

Business rules

BR-MIN · Minimum necessary information

Share only the task-relevant approved context. Private reflections never enter public staff demonstrations.

BR-TRUTH · Evidence before claims

A referral is not delivery; documentation and storyboard completion are not verification or approval.

BR-CONTRIB · Distinct contribution measures

Keep money, time and resources separate. No arbitrary donation, hours or circle-size minimum; participation grants no youth access.

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