Prototype · fictional data & simulated workflows · not a live crisis service

CovCareSeen. Heard. Helped.

The CovCare reference library

Clarity at every step.

Guides for the youth experience, every module and each proposed participant workflow. Current demonstrations and future operations are clearly separated.

Complete manual

RoleModule

Browse by category

Version V6.0

Source review: 18 October 2026

English reference content. Operational workflows are proposed. No sensitive information belongs in prototype forms.

All guides

71 articles

Getting started

Getting started with CovCare

Anonymous discovery, demonstrations and how to interpret current status.

Young people’s guide

Understanding My Journey

Choose goals, approve suggestions and understand temporary versus saved Journeys.

Young people’s guide

CovCare ID, sign-in and recovery limitations

Private identity design and the current unavailable registration state.

Young people’s guide

Let’s Talk: communication demonstrations

Four human-support modes with optional limited goal context.

Young people’s guide

Let’s Figure It Out: the scripted AI guide

Option-finding without autonomous case, clinical or financial decisions.

Young people’s guide

Consent, sharing and private reflections

Minimum necessary goal sharing, not unrestricted network access.

Giving and Impact Partners

How contributions work

Money, hours, expertise and resources stay separate.

Giving and Impact Partners

How project approval would work

Proposal, CHI review, ownership and verification are separate decisions.

Impact Circles

Understanding Impact Circles

A shared purpose, not an authority or access group.

Volunteers

Volunteering, screening and supervision

Interest is not approval, screening or assignment.

Service partners

Service partner vetting and fulfillment

A distinct unavailable application pathway and proposed reviewed service coordination.

Governance and Trust

Trust, roles and permissions

Separate identity, permission, scope and assignment—not a public role switch.

Kiosk and accessibility

Sessions, inactivity and shared devices

Temporary clearing is not the deletion of saved Cloud records.

Kiosk and accessibility

Languages and accessibility controls

Five language choices with machine-assisted disclosures and adjustable display.

Technical architecture

System architecture and data boundaries

Public practice, private accounts, protected Trust and quarantined network remain separate.

Roadmap and status

Product roadmap and approval gates

Eight dependent stages in controlled production development.

Roadmap and status

Feature status and known limitations

Evidence-aware status for the prototype—not a production-readiness certificate.

Troubleshooting

Troubleshooting the prototype

Unavailable accounts, expired practice, inaccessible staff features and translation limits.

Executive and reporting

Executive reporting, validation and privacy

Interpret proposed demand, referrals, fulfillment and aggregate outcomes correctly.

Getting started

Using the presentation and printable manual

Read-only public presentation controls and shared-source export options.

Eleven-module reference

CovCare Youth reference

An anonymous starting point for support, resources and youth-owned goals.

Eleven-module reference

CovCare Central reference

The proposed coordination hub for intake, review, triage and follow-up.

Eleven-module reference

CovCare Sites reference

Coordinate proposed programs, capacity and referrals across approved locations.

Eleven-module reference

CovCare Clinical reference

Illustrate human-led clinical and safeguarding coordination with restricted information.

Eleven-module reference

CovCare Education reference

Support GED, school, college, tutoring and training goals.

Eleven-module reference

CovCare Financial reference

Illustrate reviewed assistance and accountable financial stewardship.

Eleven-module reference

CovCare Giving reference

Connect generosity with reviewed programs and projects; includes the Impact Partners extension.

Eleven-module reference

CovCare Community reference

Illustrate volunteer, mentor, community and service-partner participation.

Eleven-module reference

CovCare Opportunities reference

Explore proposed jobs, apprenticeships, skills and career pathways.

Eleven-module reference

CovCare Governance reference

Illustrate oversight while the separate Trust Center governs real scoped authority.

Eleven-module reference

CovCare Connect reference

Explore accessible, multilingual discovery on proposed community kiosks.

Role-based guides

Young Person

Explore support, choose education and employment goals, and control a personal Journey.

Role-based guides

Anonymous Visitor

Find a next step without creating an identity.

Role-based guides

CHI Navigator

Coordinate approved support while preserving youth control.

Role-based guides

Site Staff

Carry out assigned local support and accountable follow-up.

Role-based guides

Site Leadership

Understand local capacity and service gaps without broad youth access.

Role-based guides

Clinical Professional

Provide human-led specialist review within a restricted clinical boundary.

Role-based guides

Education Specialist

Help a youth pursue a GED, school or training goal.

Role-based guides

Financial Assistance Coordinator

Review a barrier and coordinate separately authorized assistance.

Role-based guides

Employment and Career Specialist

Connect a youth-selected goal with a validated opportunity.

Role-based guides

CovCare Central Coordinator

Review needs, assign accountable work and coordinate safe resolution.

Role-based guides

Volunteer

Offer time or expertise and understand the future screening pathway.

Role-based guides

Service Delivery Partner

Understand vetting and scoped fulfillment without submitting a live application.

Role-based guides

Individual Impact Partner

Give money, time, expertise or resources in a way that fits personal capacity.

Role-based guides

Corporate Impact Partner

Propose a reviewed partnership without gaining youth access or automatic recognition.

Role-based guides

Impact Circle Organizer

Bring people together around a purpose with no size or donation minimum.

Role-based guides

Project Owner

Coordinate milestones on a CHI-approved project within a defined scope.

Role-based guides

Donor

Explore giving without membership, rankings or access to youth records.

Role-based guides

CHI Finance and Development Staff

Steward contributions, restrictions, reconciliation and privacy-safe reporting.

Role-based guides

Governance and Security Administrator

Maintain scoped authority without self-granting or bypassing youth privacy.

Role-based guides

Executive Leadership

Understand validated organizational trends and make reviewed strategic decisions.

Role-based guides

Community Kiosk Visitor

Explore support on a shared device without retaining another visitor’s identity.

Cross-module workflows

A · From Need to Support

A need moves toward reviewed support, not unrestricted data sharing.

Cross-module workflows

B · From Goal to Opportunity

Connect a youth goal to an approved learning or career opportunity.

Cross-module workflows

C · From Project Idea to Impact

A supporter idea requires review before project authority or verified outcomes.

Cross-module workflows

D · From Volunteer Interest to Verified Service

Interest is not screening, approval or assignment.

Cross-module workflows

E · From Financial Need to Approved Assistance

Separate request, approval, fulfillment and reconciliation.

Cross-module workflows

F · Impact Circle Lifecycle

A shared purpose can start with one person; participation does not confer authority.

Cross-module workflows

G · Executive Oversight

Leadership intelligence is derived from authorized validated evidence, never public youth data.

Cross-module workflows

H · Anonymous Youth Journey

Help discovery stays available when accounts are unavailable.

Use cases

Use case specifications

Proposed V6.0 use case specifications; no organizational approval or operational evidence.

Business capabilities

Business capability map

Proposed V6.0 business capability map; no organizational approval or operational evidence.

Responsibilities

Proposed RACI

Proposed V6.0 proposed raci; no organizational approval or operational evidence.

Metrics and evaluation

Metrics dictionary

Proposed V6.0 metrics dictionary; no organizational approval or operational evidence.

Leadership decisions

Leadership decision register

Proposed V6.0 leadership decision register; no organizational approval or operational evidence.

Risks and dependencies

RAID register

Proposed V6.0 raid register; no organizational approval or operational evidence.

Implementation roadmap

Ten-stage roadmap

Proposed V6.0 ten-stage roadmap; no organizational approval or operational evidence.

Service design

Service blueprints

Proposed V6.0 service blueprints; no organizational approval or operational evidence.

Architecture and integration

Architecture boundaries

Proposed V6.0 architecture boundaries; no organizational approval or operational evidence.

Reference

CovCare glossary

Definitions with implementation boundaries.

Reference

Frequently asked questions

Direct answers about demonstrations and limitations.

Explore the CovCare Vision

Discover how CovCare could connect young people, Covenant House teams, supporters, and community partners through one coordinated network of support.

Product roadmap Feature status Glossary FAQs