Purpose and audience

Provide human-led specialist review within a restricted clinical boundary.

Audience: Clinical Professional. This article describes proposed operations; the tour itself is a public-safe read-only storyboard.

Entry, authentication and boundaries

Proposed verified professional entry with clinical scope and MFA.

May access: Only assigned clinical information under approved policy.

May not access: Donor records, unrestricted Journeys and nonassigned cases.

Step-by-step workflow

The 8-step guided tour is navigable with visible controls, keyboard arrows and horizontal touch swipes. These controls only change the explanation shown.

  • 1. Verify credentials: Check licensure, identity, assignment and permitted scope. Responsible: Clinical authority. Shared: Professional verification Approval: Clinical permission and MFA.
  • 2. Receive limited referral: Obtain only the information necessary for consultation. Responsible: Assigned navigator. Shared: Approved clinical referral Approval: Lawful consent/safeguarding basis.
  • 3. Review confidentiality: Explain permitted disclosure and safeguarding exceptions. Responsible: Clinical professional. Shared: Consent boundaries Approval: Approved clinical policy.
  • 4. Perform human review: Use professional judgment, never AI diagnosis or eligibility. Responsible: Clinical professional. Shared: Restricted clinical information Approval: Authorized clinical service.
  • 5. Escalate when needed: Follow established emergency/incident procedures outside the demo. Responsible: Safeguarding lead. Shared: Minimum incident detail Approval: Approved escalation protocol.
  • 6. Prepare limited summary: Separate clinical notes from a nonclinical support summary. Responsible: Clinical professional. Shared: Only permitted nonclinical summary Approval: Disclosure review.
  • 7. Coordinate follow-up: Assign appropriate restricted professional follow-up. Responsible: Clinical lead. Shared: Task and necessary clinical context Approval: Verified assignment.
  • 8. Review retention: Close according to approved clinical records policy. Responsible: Clinical authority. Shared: Restricted outcome evidence Approval: Retention and access review.

Exceptions and notifications

If clinical permission and mfa is missing or invalid, stop this step. The responsible clinical authority would review an appropriate alternative; the prototype sends no escalation or notification.

If approved escalation protocol is missing or invalid, stop this step. The responsible safeguarding lead would review an appropriate alternative; the prototype sends no escalation or notification.

If retention and access review is missing or invalid, stop this step. The responsible clinical authority would review an appropriate alternative; the prototype sends no escalation or notification.

No notification, application, invitation or escalation is sent by this public tour. Future communication needs approved services, consent and appropriate safeguarding.

Example and expected result

Use fictional Alex’s GED/employment journey or a fictional supporter project to follow clinical professional. The expected result today is understanding who acts, what is shared and where approval is required—not a saved record or fulfilled service.

Close according to approved clinical records policy.

Privacy and progress

Do not enter sensitive youth, clinical, donor or organizational information. Donor records, unrestricted Journeys and nonassigned cases.

Storyboard progress is a URL coordinate, not an operational record. Proposed service evidence, finance reconciliation and youth goal updates require separate approved systems. Youth retain final control of goal completion.

Current status and future dependencies

Tour controls: local prototype. Operational steps: Planned unless the step explicitly describes an existing public demonstration. Account activation, live coordination, payments and assignments remain Blocked pending reviews.

Prerequisites include verified CHI authority, appropriate consent, scoped permissions, MFA for staff, safeguarding/finance review, recovery readiness and a separately approved implementation/test package.