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Prototype · fictional data & simulated workflows · not a live crisis service
Covenant House doveCovCareSeen. Heard. Helped.
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Roles, responsibilities & connections

How CovCare works.

Every participant has a different path. Each proposed handoff has a decision-maker, a purpose and a privacy boundary.

Entry & authentication

Proposed financial scope with MFA; public approval buttons are local demos.

Access boundary

Assigned need and eligibility evidence.

Unavailable: Private journals, donor-facing youth lists and unilateral disbursement authority.

Financial Assistance CoordinatorProposed / fictional storyboard
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STEP 1 OF 8

Verify finance scope

Confirm authorized role and separation of duties.

What the participant sees

Role storyboard: verify finance scope. This is not an operational queue.

What happens next

Continue to receive reviewed need after the stated approval.

Decision owner: Finance authority

Information shared

Staff permission

Approval required

Trust verification and MFA

If something goes wrong

If trust verification and mfa is missing or invalid, stop this step. The responsible finance authority would review an appropriate alternative; the prototype sends no escalation or notification.

Actual current functionality

These controls navigate public documentation only. Operational review, notification, assignment, finance and service fulfillment are not activated. Existing public practice remains separate. This step describes intended design, not a completed operational task.

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Explore the CovCare Vision

Discover how CovCare could connect young people, Covenant House teams, supporters, and community partners through one coordinated network of support.