Anonymous VisitorProposed / fictional storyboard
01
STEP 1 OF 8
Open the public home
Read the prototype notice and choose a support action.
What the participant sees
Role storyboard: open the public home. This is not an operational queue.
What happens next
Continue to select a category after the stated approval.
Decision owner: Visitor
Information shared
None
Approval required
No account required
If something goes wrong
If no account required is missing or invalid, stop this step. The responsible visitor would review an appropriate alternative; the prototype sends no escalation or notification.
Actual current functionality
These controls navigate public documentation only. Operational review, notification, assignment, finance and service fulfillment are not activated. Existing public practice remains separate. This step describes intended design, not a completed operational task.
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